Windows 10 Stuck Before Login Screen



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Windows 10 only rendered the image at reboot or before I logged-into the laptop. After I logged-in, any screen lock or wake from sleep used my background image setting. It might be stuck on a different image of the stock ones from Windows 8 or 10 on your laptop. It always bugged me, but finally I had to do something about it. Windows 10 stuck at the login/welcome screen in General Support Hello, So yesterday I was reading some article from the NY Times (my navigator is Chrome), when out of the blue I get the spinning cursor. Now Logoff from safe mode, Restart windows and try to login with new user account check user profile loaded completely without any black screen stuck. Registry Tweak To fix Black Screen If all Above methods fail to fix then, You can tweak windows registry by following steps below to fix Black screen with cursor issue on windows 10.

  • 1 8 methods to fix Windows 10 stuck on Welcome screen
    • 1.2 Method 2. Disable Credential Manager service
    • 1.7 Method 7. Perform Automatic Repair
    • 1.8 Method 8. Use System Restore

Many computer users reported about the same problem – Windows 10 is stuck on Welcome screen. Of course, you get mad because you need to use your computer immediately.But it’s better to remain calm and take some action to fix the issue. Many reasons might trigger the issue, starting from Wi-Fi connection, hardware problems or issues with Fast Startup[1]. Today we are going to show you methods how to get rid of the problem.

Windows 10 Stuck Before Login Screen

Windows 10 might stuck on Welcome screen.

8 methods to fix Windows 10 stuck on Welcome screen

If you experienced the problem on the laptop, you should simply remove its battery and keep it outside for a couple of minutes. Then put it back again and check if the problem reapers again. Additionally, you can use additional laptop battery if you have any. Sometimes, old batteries cause such problems.

Pc Stuck On Welcome Screen Windows 10

Method 1. Disconnect from Wi-Fi Internet connection

Stuck

Windows 10 might stuck on login screen because it connects to Wi-Fi and encounters some issues. Thus, you should disable your connection to check if it solves the problem. However, if you are using Ethernet cable, you should unplug it to see if it was responsible for it.

Additionally, users should disable third-party programs, such as SmartPass or fingerprint reader. These applications were reported for causing startup problems.

Method 2. Disable Credential Manager service

In order to turn off Credential Manager service[2], you have to run your PC to Safe Mode. This mode helps to identify what drivers and applications might be causing problems.

Steps to boot into Safe Mode

  1. Restart your computer several times while it boots until you see Preparing Automatic Repair message on the screen.
  2. Once you see the message, click Advanced options.
  3. Navigate to Troubleshoot > Advanced options > Startup Settings.
  4. When in Startup settings, click Restart button.
  5. When your computer restarts, you will see the list of possible boot options. Choose Safe Mode.

Turn off Credential Manager service

  1. When in Safe Mode, press Windows key + R.
  2. Type services.msc into the appear Run box and click OK.
  3. You will see Services window where you have to look up for Credential Manager service. Double-click it.
  4. Now you should see Credential Manager properties windows. Find Startup type option and choose Disabled from the menu.
  5. Click Apply and then OK.
  6. Restart the computer.

IMPORTANT: If Credential Manager service was disabled, try enabling it to see if it helps. Some users report that opposite action helped them to get rid of stuck Windows 10 Welcome screen.

Method 3. Disable Fast Startup feature

Disable Windows 10 Startup feature to fix random shutdowns.

Windows 10 may have taken advantage of this useful feature. Unfortunately, it might be the reason why you often encounter stuck window. Thus, you should boot into Safe Mode as explained in the previous method, and disable Fast Startup:

  1. When in Safe Mode, open Control Panel.
  2. Go to Power Options.
  3. Click on Choose what the power button does in the left menu.
  4. Click on Change settings that are currently unavailable link.
  5. Under Shutdown settings, find Turn on fast startup (recommended) option. Remove the tick near this entry and click Save changes.

Method 4. Restart Windows Update service

  1. Reboot your computer into Safe Mode.
  2. When in Safe Mode, click Windows Key + X. From the appeared menu click on Command Prompt (Admin) option.
  3. In the Command Prompt enter these commands:
    • net stop wuauserv
    • cd %systemroot%
    • ren SoftwareDistribution SD.old
    • net start wuauserv
  4. Once they are executed, reboot your computer.

IMPORTANT. If this option is not available, you can run PowerShell as administrator.[3]

Method 5. Check SD card reader and other hardware

Windows 10 Stuck On Login Screen After Update

SD card reader was reported of freezing Windows 10 on Welcome screen. Thus, you should disconnect it and check if it helped to bypass Welcome screen. Additionally, other hardware might also be triggering the problem. Thus, you should try disconnecting those devices from the motherboard.

Method 6. Disconnect USB devices

USB keyboards, mouses, and other devices might be causing the problem as well.[4] Indeed, it might sound strange, but sometimes computers act oddly. Thus, you should unplug all USB devices and check if it helped to fix Windows 20 stuck on Welcome screen issue.

Method 7. Perform Automatic Repair

Windows 10 has built-in repair tool that can fix many problems, including being stuck on Welcome screen.

Stuck

Instructions on how to use Automatic Repair tool

  1. During the boot, restart your computer a couple of times.
  2. Once the Advanced options button appears, click on it.
  3. Choose Troubleshoot.
  4. Go to Advanced options and here click Automatic Repair.
  5. Follow the instructions on the screen.

Method 8. Use System Restore

This Windows feature allows traveling back in computer’s time.[5] Thus, you should go back to the date before you encountered this problem and fix the issue.

Steps to run System Restore

  1. Restart your computer a couple of times during the boot until you see Automatic Repair message on the screen.
  2. Then Go to Troubleshoot
  3. Open Advanced options.
  4. Choose System Restore.
  5. Here choose your name and enter the password.
  6. Then click Next and choose restore point.
  7. Follow the instructions provided on the screen.
  8. Once System Restore is completed, check if the issue still exists.

How to Fix Windows 10 Stuck at Login Screen with Spinning Circle

What did you do when Windows 10 just stuck at login screen with spinning circle, with password field and keybord disappeared? Will you watch it hanging there, freezing for a day but do nothing? Don't be silly. When you're with the exact cases like in the following, go ahead and try to fix by yourself.

From Reddit - 'Windows updated yesterday when I shut down off my computer and when I turned it on today, it gets stuck at the blue spinning circle screen before the login screen... What should I do?'

From bleepingcomputer - 'When I started my Dell Inspiron laptop, Windows ran some kind of 'start repair', and gave me the option to start in Safe Mode. I did, but when I tried to shut down, it hung with the circling blue dots. I shut it down and tried to restart. Now, it gets as far as the circling blue dots, which stay there for at least 20 minutes before I give up and shut it down.'

To fix Windows 10 PC stuck, hang, froze and won't boot on log in screen with blue spinning circle, please try one by one the following solutions:

Solution 1. Confirm How and Where the Login Stuck Issue Comes

Windows 10 Stuck On Login Screen

First check if your keyboard and mouse are still working. Unplug then and reconnected them; nothings' changed? Try to restart the computer once or twice using the Power button in the bottom right corner.

Experience Windows 10 getting stuck on restarting screen? Go to fix it.

Solution 2. Access to Windows by Pressing 'Ctrl+Alt+Del' Keys

If you do not see the box to log in, press Ctrl+Alt+Del and see if it brings up the login box to enter your password.

Solution 3. Run Startup Repair

  • Use Power button and restart it three times to start the Windows recovery environment.
  • Click Troubleshoot on the Choose an option window.
  • Opt for Advanced options and then select Startup repair.

Solution 4. Use Command Prompt (Admin) to Fix Stuck Login Screen

  • Right-click on the Windows icon and select Command Prompt (Admin).
  • Type net stop wuauserv in the run dialogue and press Enter.
  • After that, type cd %systemroot% command and press Enter.
  • The following command you have to type is ren SoftwareDistribution SD.old and Enter afterwards.
  • Finally, type net start wuauserv and Enter as usually.
  • Now reboot your PC/laptop and check if the stuck screen has gone.

How to Prevent Such Further Windows 10 Stuck Problems

I hope at least one of the 4 fixing methods works for your case, otherwise, you have no other choices but to clean install Windows 10. Installing Windows 10 from scratch would wipe your computer data out, it's no better than just restoring a previous version of Windows from a system backup image. So, we highly suggest all of you do regular backups with third-party backup and recovery software, such as EaseUS Todo Backup.

This free backup software enables customers to backup hard drive, partition, files, system, and mails in a simple, straightforward and fast way. Backups will save you out of trouble one day when you had such Windows 10 upgrade stuck problem as Windows 10 gets stuck at the login screen with the spinning circle, most importantly, without losing data.

Step 1: Launch EaseUS Todo Backup software and then choose 'File Backup', 'Disk/partition Backup' or 'System Backup' for different backup purpose.

Step 2: Choose the system, disk partition, files or apps that you want to back up. Then select a destination where you want to store the backup file.

Step 3: Click 'Proceed' to start the data backup process.