Dell Motherboard Serial Number



I just replaced the motherboard in a Dell Inspiron 1440. The last step in the Dell Service Manual is to enter the correct Service Tag within BIOS. When I started it up and hit F2 and the section with the service tag could not be changed. Is there another way of changing the service tag to the correct one. Learn to identify your dell laptop motherboard part number in order to correctly purchase a replacement. This will help avoid issues with compatibility.

Learning has never been so easy!

We recently had a motherboard changed on a Latitude D630 and then discovered some funny things happening in spiceworks. The laptop was being reported as an OptiPlex workstation instead of a Latitude laptop and the warranty info was incorrect. After looking into the problem I discovered the Service tag in the BIOS did not match the service tag on the bottom of the laptop and that is why information was being reported incorrectly. After being on the phone with Dell (and trying to use the asset application to change the service tag) I was told that the motherboard had to be replaced and the tech would put on the correct service tag. This didn't seem right to me as the system was working perfectly otherwise, so I did some digging on the net. Here is my solution.

Update: this 'How to' is quite old now and seems not to work on newer models. Some people have had luck with finding newer Dell diagsnostic cd images or see this article:
http://www.anchor.com.au/blog/2013/06/how-hard-is-it-to-set-the-service-tag-on-a-dell-motherboard/

Get support for your Dell product with free diagnostic tests, drivers, downloads, how-to articles, videos, FAQs and community forums. Or speak with a Dell technical expert by phone or chat. Look up information based on Serial Number / SNID / Service Tag / IMEI. Info@SNLookup.com $ 0.00 0.00. PPID numbers contain not only the manufacturing date of a component, but also information regarding where it was manufactured, and the Dell part number. Each PPID label is unique and composed by 20 digits. CN-0GM819-13740-817-033Z (2008 Motherboard) GM819 JR271 Y255C GM816 Optiplex 755 Small Mini Tower SMT. CN-06P791-69861-2B9-1D9C (2002 Motherboard).

9 Steps total

Dell Motherboard Serial Number

Step 1: Download the Dell Latitude and Inspirion BIOS Upgrade and Diagnostics CD

I found it here:
http://rs331tl.rapidshare.com/files/145322470/4125801/Dell_Portable_Bios_and_Diags_Rev_A34.zip
THIS LINK IS DEAD....try this instead

http://pcemporium.webs.com/Dell%20Bios%20Reset.iso
it's not the same software but works....

Number

Step 2: Unzip the file and burn the ISO to a cd

Dell motherboard serial number lookup

Unzip the file using winzip or 7-zip and you will end up with a file called Dell Portable Bios and Diags Rev A34.iso. Use Nero, Roxio, Image Burn (whatever program you might have) to burn the image to a cd.

Step 3: Boot from the cd

Stick the cd in the laptop and turn it on. Hit F12 at the DELL logo and you will get the Preparing one-time boot menu ..... choose CD/DVD/CD-RW Drive.

Step 4: Choose a selection

The cd will boot up and give you 4 options to select from. Choose option 3. Run the Service Tag Utility

Step 5: Erase the current service tag

It will come up and warn you that choosing yes will erase the asset, owner and service tag. Luckily we don't use either of the first two fields so I just choose yes and hit enter. If you do use asset and owner info in the BIOS I suggest you write them down first.

Step 6: Enter in the correct Service Tag

It will then erase the incorrect service tag and ask you to enter a new one. Enter in the correct one and hit enter.

Step 7: Verify the Service Tag

It will ask you to verify the service tag. Enter in the correct service tag and hit enter again.

Step 8: Are you Sure?

It will ask you if you are sure you want to change the service tag. Choose yes

Step 9: Operation successful

Motherboard serial number location

It should tell you it was successful. Remove the cd and reboot. Your service tag is now changed. I tried rescanning the laptop in spiceworks but alot of the info was still messed up so I deleted and scanned the network... from there everything was fine.

I hope this comes in handy..

Published: Sep 02, 2010 · Last Updated: Mar 25, 2014

27 Comments

  • Cayenne
    Anthony384 Sep 2, 2010 at 09:18am

    Usually the tech that does the replacement updates the bios and the service tag. Nice to have the utility just in case he forgets!

    Thanks

  • Poblano
    bradje Sep 5, 2010 at 03:41pm

    Nice one mate. Very helpful.
    JB

  • Thai Pepper
    Emerson Leal Sep 6, 2010 at 05:32pm

    Great research job! Thanks for share.

  • Jalapeno
    BHollinger Jan 24, 2011 at 09:34am

    I used this and it made for an easy tag fix.

  • Tabasco
    Kev840 Feb 10, 2011 at 01:53pm

    You CAN use the asset utility to change the service tag. It is an undocumented switch. run asset /s SERVICETAG, where SERVICETAG = the service tag you want to enter. Works like a charm on Optiplex & Latitude.

  • Serrano
    John8753 Feb 10, 2011 at 02:18pm

    I basically wrote this how to because I could not get the /s to work. The Dell tech had me download a few different versions of asset from their website but that also failed using the /s. This was the only way I was able change the service tag.

  • Pimiento
    johngr8 May 12, 2012 at 02:08am

    Hi guys that link above does not work , i need to change the service tag in my laptop , really appreciated

    Cheers
    john

  • Pimiento
    rendezo Oct 7, 2012 at 03:27pm

    Hello,

    Please share it again.

    Thank You

  • Anaheim
    JFMAN960 Dec 12, 2012 at 10:03pm

    With all due respect to John's how-to, the link in that post does not work. I was able to find another link outside the community with an ISO that works for Latitude (I only tried it on D620, D830, and E6400). It does not appear to work for desktops - at least not the GX520 or GX745 models.

    Here's the link: http://pcemporium.webs.com/Dell%20Bios%20Reset.iso

    I found it under the blog: http://forums.mydigitallife.info/threads/19369-Dell-Bios-Editing-Removing-Bios-Lock-Changing-Service-Asset-Tag-Software-Here

    I burned the ISO to CD, booted from same and it worked perfectly.

  • Serrano
    John8753 Jan 25, 2013 at 08:32pm

    Thanks JFMAN.... I'd been unable to find a new link but yours works fine :)

  • Pimiento
    darrentownley2004 Nov 25, 2013 at 06:24pm

    This does not work for Lattitude e6530. Does anyone know where I can get a newer version?

  • Pimiento
    gtoss Dec 28, 2013 at 12:05am

    I can not get it to boot on my laptop

  • Pimiento
    wahiduzzamanwahid Feb 24, 2014 at 08:59am

    Hello dear, It is not working for Dell Latitude E5420.

  • Pimiento
    johnnywoodbury Jan 17, 2015 at 03:08am

    THANK YOU SO MUCH!!! I had to replace my motherboard and when i did the service tag changed, so my windows was no longer genuine. i did the slmgr -rearm so many times until i couldnt do it anymore, then i thought well maybe i can change the service tag and then i stumbled upon this. I am so happy i had to create a profile to tell you thank you so much!! AWESOME! LIFE SAVER! I nearly paid to get a new product key! JUST AWESOME! saved me 110.00 bucks!

  • Pimiento
    abdelhak2 Nov 18, 2015 at 09:43am

    my problem is that i can't boot with cd/dvd , just internal HDD , anyone can help on this one ??

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Summary :

You wonder that what’s the meaning of knowing motherboard and serial number. Don’t worry, this post will give you an explanation. Besides, it even will illustrate three solutions to find out motherboard model and serial number. After reading this paper, you are able to check them for your Windows in a flash. In MiniTool, you can upgrade your motherboard easily.

Quick Navigation :

An Overview of Motherboard and Serial Number

The motherboard is the main printed circuit board (PCB) connecting all parts of the computer together. CPU, memory, hard drive, other ports and expansion cards are directly connected to the motherboards or through a cable.

You need to be aware of the brand (manufacturer) and type (the product) of motherboard to check its supported components
In addition, knowing the motherboard version number is also beneficial to finding the BIOS firmware updates from the sites that manufacturer supports. In this moment, the question what motherboard do I have may occur to you.

Motherboard serial number id

The serial number allows manufacturers to recognize and obtain some additional information related to product, registration, replacement and compatible parts.

Sometimes, you might want to figure out your PC motherboard model and serial number without opening the computer case which is kept under your desk and surrounded with countless wires.

You may doubt that how do I find my montherboard. Here you can get the motherboard and serial number information very conveniently and quickly with the given methods in this post.

How to Find Motherboard Model and Serial Number

As described above, to know what motherboard model and serial number you have is very important. Hence, this part will talk about some solutions to find out motherboard model and serial number. You can pick one to check the information freely.

Use Command Prompt

Command prompt is a common way to check motherboard model and serial number. Here are steps to finish the operation.

Step 1: Press Windows and R key simultaneously to open the Run window. Type cmd and press OK.

Step 2: Type wmic baseboard get product,manufacturer,version,serialnumber in Command Prompt.

Tip: Please don’t leave any spaces between modifiers like manufacturer and version besides a comma.

Through Windows System Information

Motherboard model and serial number details can also be found in Windows system information. However, this way sometimes cannot work. If your motherboard is compatible, this method may be the easiest way to check your PC motherboard model and serial number.

Here are steps to check Windows system information:

Step 1: Press Windows plus R key to get the Run window. Then type msinfo32 and press OK button to get the Windows information page.

Step 2: Check the information in the System Summary page.

Use PowerShell

Windows PowerShell is also an available solution to find out motherboard model and serial number. In fact, PowerShell is a tool that is similar to Command Prompt. It’s very simple and easy to operate.

Windows Motherboard Serial Number

Step 1: Type powershell in the search window, then click Windows PowerShell to get the main page.

Dell Motherboard Serial Number List

Step 2: Type or copy and paste the Get-WmiObject win32_baseboard | Format-List Product,Manufacturer,SerialNumber,Version command, and then press the Enter key to get the results.

Alternatively, you can also copy and paste the gwmi win32_baseboard | FL Product anufacturer, SerialNumber,Version command in the Windows PowerShell and press

Find Motherboard Serial Number

the Enter key. After that, you will get the result.

Dell Motherboard Serial Number Match

That’s all the methods worthwhile of recommending and sharing with you. All of them are easy to use. More importantly, you don’t need to use a third-application to help you. Therefore, just choose one method just as you like. What motherboard do I have? Read here, you may have answers to this question.